You must be a New Zealand resident to purchase any plan from the New Zealand website.

Contact Us

Travel Insurance Policy Enquiries

Call Now: 0800 655 722


8am - 6pm AEST Monday to Friday

8.30am - 5.00pm Monday to Friday (excluding public holidays)
Phone: +64 9 355 3072
Fax: +64 9 355 3135

Lodging your claim is easy, click here to download a claim form.

24 Hour Emergency Assistance

For Jetstar International Travel Insurance Policyholders, in the event of an emergency, a reverse call to Travel Guard® anytime from anywhere in the word will put you in touch.

To contact Travel Guard® from anywhere in the world, call:

Country Code: 64 Area Code: 9

Number: 359 1645

Reverse charges calls can be made from some countries. Contact your local operator. Or email Travel Guard® at