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Contact Us
Travel Insurance Policy Enquiries
Call Now: 0800 655 722
Email: Jetcover_NZ_Email_INBOX@aig.com
8am - 6pm AEST Monday to Friday
Claims:
8.30am - 5.00pm Monday to Friday (excluding public holidays)
Phone: +64 9 355 3072
Fax: +64 9 355 3135
Lodging your claim is easy, click here to download a claim form.
24 Hour Emergency Assistance
For Jetstar International Travel Insurance Policyholders, in the event of an emergency, a reverse call to Travel Guard® anytime from anywhere in the word will put you in touch.
To contact Travel Guard® from anywhere in the world, call:
Country Code: 64 Area Code: 9 Number: 359 1645
Reverse charges calls can be made from some countries. Contact your local operator. Or email Travel Guard® at nzassistance@aig.com
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Copyright © 2022
Insurance products and services are provided by AIG Insurance New Zealand Limited ("AIG").
Terms, conditions and exclusions apply. You should read the Policy Wording and Schedule of Benefits in light of your personal circumstances, prior to making any decision to acquire the product. Copyright © 2015 AIG Insurance New Zealand Limited (Company Number 3195589, FSP189804), a licensed insurer regulated by the Reserve Bank of New Zealand.
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