x You must be a New Zealand resident to purchase any plan from the New Zealand website.
Policy Benefits
AIG New Zealand currently has Domestic Ticket Cancellation and Baggage Protection Insurance and Trans-Tasman Ticket and Baggage Insurance available to purchase. There are various exclusions relating to COVID-19, so please ensure you read the Policy Wording to see the full details. Please also note the Travel Alert above. Please give us a call on 0800 655 722 to purchase or obtain a quote.
There are some key exclusions where no cover can be provided, these exclusions include:
- No cover for pre-existing medical conditions unless specified in the policy
- No cover for cancellation due to change of mind
A summary of the key benefits of Jetstar insurance policies can be found below.
You should be aware that the following key benefits are a summary of cover only and the policy is subject to terms and conditions, limits and exclusions that may not suit your requirements. Coverage is always subject to you meeting all other terms and conditions of your policy. For detailed information about the benefits, exclusions, the circumstances under which the benefits are provided and the process for making a claim, please read the applicable Policy Wording.
For further information relating to COVID-19 benefits, please visit Frequently Asked Questions. For Jetstar Trans-Tasman Ticket and Checked Baggage Travel Insurance, please ensure you refer to the applicable COVID-19 cover section within the Policy Wording for full details on benefits and exclusions.
| Product | Jetstar Domestic Ticket Cancellation and Baggage Protection Insurance |
|---|---|
| Policy Wording | View Policy Wording |
| Cancellation or amendment of your Jetstar ticket*, including if you are diagnosed with COVID-19 prior to departure | Up to $5,000 |
| Additional accommodation & meals | Up to $750 |
| Jetstar checked baggage | Up to $5,000 (Sub limits apply) |
| Missed connection special events | Up to $750 |
| Resumption of trip | Up to $750 |
| Hijack and Kidnap | Up to $7,500 |
| Home Help | Up to $750 |
| Excess | N/A |
| Call For Quote |
Ticket Cancellation and Baggage Insurance to Australia only
| Product | Jetstar Trans-Tasman Ticket and Baggage Insurance |
|---|---|
| Policy Wording | View Policy Wording |
| Cancellation/Amendment of Jetstar Ticket | Up to $5,000 |
| Jetstar Checked baggage | Up to $5,000 |
| Emergency Medical Evacuation* | Up to $50,000 |
| Additional Accommodation, Meal and Travelling Expenses | Up to $750 |
| Travel Delay | Up to $750 |
| Special Events Missed Connection | Up to $750 |
| Hijack and Kidnap | Up to $7,500 |
| Home Help | Up to $750 |
| COVID-19 BENEFITS | |
| Emergency Medical Evacuation | Up to $50,000 |
| Cancellation/Amendment of Jetstar Ticket | Up to $5,000 |
| Additional Travel Costs | Up to $750 |
| Out-of-country COVID-19 Diagnosis Quarantine Allowance | Up to $2,100 (Up to $150 per day to a maximum of 14 days) |
| Excess payable per event per insured person | $100 |
| Call For Quote |
- Jetstar Trans-Tasman Ticket and Checked Baggage Travel Insurance does not cover overseas medical expenses. It only covers cost of emergency medical evacuation to return you to New Zealand if you are hospitalised in Australia due to injury or illness during your trip, and;
- Cover is only available when travelling on a Jetstar flight with a valid Jetstar ticket.
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Copyright © 2022
Insurance products and services are provided by AIG Insurance New Zealand Limited ("AIG").
Terms, conditions and exclusions apply. You should read the Policy Wording and Schedule of Benefits in light of your personal circumstances, prior to making any decision to acquire the product. Copyright © 2015 AIG Insurance New Zealand Limited (Company Number 3195589, FSP189804), a licensed insurer regulated by the Reserve Bank of New Zealand.
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