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Jetstar AIG

Policy Benefits

We currently only have Jetstar Domestic Ticket Cancellation and Baggage Protection Insurance available to purchase. Please give us a call on 0800 655 722 to purchase or obtain a quote for Domestic Travel Insurance.

You should be aware that this is a summary of cover only, and the policy is subject to terms and conditions, limits and exclusions that may not suit your requirements.

All benefits and benefit amounts shown are per Insured Person limits payable in New Zealand Dollars. In some cases sub-limits apply, or the benefits may not be available to you. The benefit amounts shown are the maximum benefit limits. Actual benefits you may receive will depend on the circumstances of your claim and the terms of your policy.  Coverage is always subject to you meeting all other terms and conditions of your policy. For further information relating to COVID-19 benefits please visit the Frequently Asked Questions section for more details. 

You should be aware that this is a summary of cover only, and the policy is subject to terms and conditions, limits and exclusions that may not suit your requirements. For detailed information about the benefits, exclusions, the circumstances under which, the benefits are provided and the process for making a claim please read the Policy Wording 

A summary of key benefits of your Jetstar insurance policies can be found below.

*  Please note cover is ONLY available when travelling on Jetstar with a valid Jetstar flight ticket for the following policy types:

  • Jetstar Domestic Ticket Cancellation and Baggage Protection Insurance
  • Jetstar Trans-Tasman Ticket and Baggage Insurance

Product Jetstar Domestic Ticket Cancellation
and Baggage Protection Insurance
Combined Product Disclosure Statement & Policy Wording Download Policy Wording
Cancellation or amendment of your Jetstar ticket*, including if you are diagnosed with COVID-19 prior to departure $5,000
Additional accommodation & meals $750
Jetstar checked baggage $5,000
Missed connection special events $750
Resumption of trip $750
Hijack and Kidnap $7,500
Home Help $750
Excess N/A
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Ticket Cancellation and Baggage Insurance to Australia only

Product Jetstar Trans-Tasman Ticket and Baggage Insurance
Combined Product Disclosure Statement & Policy Wording Download Policy Wording
Cancellation/Amendment of Jetstar Ticket $5,000
Jetstar Checked baggage $5,000
Emergency Medical Evacuation* $50,000
Additional Accommodation, Meal and Travelling Expenses $750
Travel Delay $750
Special Events Missed Connection $750
Hijack and Kidnap $7,500
Home Help $750
Excess $100
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Important Notice
*This policy does not cover overseas medical expenses. It only covers cost of emergency medical evacuation to return you to New Zealand if you are hospitalised in Australia due to injury or illness during your trip.

Product Essentials Overseas Travel Insurance Essentials Plus Overseas Travel Insurance Premium Comprehensive Travel Insurance
Combined Product Disclosure Statement & Policy Wording Download Policy Benefits Download Policy Benefits Download Policy Benefits
Destinations included* Worldwide excluding Japan, the Americas and Antarctica Worldwide excluding the Americas and Antarctica Worldwide
Cancellation Fee, Loss of Deposits $5,000 $10,000 Unlimited
Overseas Medical and Hospital Expenses $1,000,000 $2,500,000 Nil
Overseas Medical, Hospital, Dental & Related Expenses Nil Nil Unlimited
Emergency overseas dental relief of sudden and acute pain $500 $500 $500
Luggage $2,500 $3,000 $10,000
Accommodation, Meals & Traveling Expenses $500 $1,000 $1,000
Early Return Home $500 $1,000 $1,000
Alternative Transport Expenses $500 $1,000 $1,000
Resumption of Trip Nil Nil $3,000
Travel Delay Nil Nil $1,000
Hijack and Kidnap $5,000 $5,000 $5,000
Home Help in New Zealand $1,500 $1,500 $1,500
Legal Liability $1,000,000 $2,000,000 $2,500,000
Cash in Hospital (per day) Nil Nil $50
Emergency overseas dental following an injury to sound and natural teeth Nil Nil $2,000
Accidental Death Nil Nil $25,000
Rental Vehicle Excess Cover Nil Nil $4,000
Injury Loss of Income Nil Nil $5,200
Excess $250 $250 $100
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Jetstar

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Copyright © 2017
Insurance products and services are provided by AIG Insurance New Zealand Limited ("AIG").
Terms, conditions and exclusions apply. You should read the Policy Wording and Schedule of Benefits in light of your personal circumstances, prior to making any decision to acquire the product. Copyright © 2015 AIG Insurance New Zealand Limited (Company Number 3195589, FSP189804), a licensed insurer regulated by the Reserve Bank of New Zealand.

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